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mentra

About Mentra

Most of what matters to a patient happens between appointments, and most of it is forgotten by the next one. Mentra exists to carry that week into the room, safely, in the patient's own words.

Why we're building it

Telehealth made care easier to reach. Not easier to keep.

Video sessions removed the commute, but they didn't change the shape of care: a short conversation, then a long silence. Patients struggle to remember what happened on Tuesday night. Providers spend the first part of a session reconstructing the week. And when a patient quietly stops showing up, the practice is often the last to know.

Mentra fills that gap with something small and human: a minute of talking, whenever it's needed. It turns those moments into a cited brief for the provider and a simple view of engagement for the practice, without ever pretending to be the clinician.

The team

Founders

  • Md Almasrafi

    Co-founder

    Operations Research & Information Engineering, Cornell University '28

  • Koushik Sarkar

    Co-founder

    Computer Science, Queens College '28 (previously RIT)

What we hold ourselves to

Six rules we build by.

  1. 01

    The patient owns their words

    Nothing is shared unless they choose to share it, and nothing deletes it but them.

  2. 02

    Describe, never diagnose

    Mentra reports what was said, with dates. Interpretation belongs to clinicians.

  3. 03

    Facts are computed

    Dates, counts and trends come from the data directly. Models only label themes.

  4. 04

    A person, not a bot

    No AI replies to patients. Anything worrying goes to a human on the care team.

  5. 05

    No guilt

    No streaks, badges or scores to keep up. The weekly Balance is a mirror, not a grade.

  6. 06

    Honest status

    If something is loading, offline or out of date, Mentra says so plainly.